Infrastructure Monitoring (including Heartbeat™ & Pulse™)

Last Updated 11/29/2019

Definitions

  1. Company” means Glance Software, LLC of 1340 Missy Court, Hamilton, Ohio 45013.
  2. Service” means the monitoring service created by the Company, often referred to as Heartbeat™ and/or Pulse™.
  3. User“, “Users“, and “You” means (a) consumer(s) and intended audience of the Service rendered by the Company.

The Terms

  1. The Service is provided as-is.
  2. The Company makes no guarantees, representations, or warranties regarding the accuracy, reliability, merchantability, fitness for a particular purpose, success, availability, security, or otherwise of the Service.
  3. The Company does not issue any license or transfer any form of intellectual property rights to any User.
  4. The Company reserves the right to change these terms at any time, without notice to the User. Users should periodically check this page for updates.
  5. A User may terminate their use of the Service at any time by discontinuing their use of the Service and notifying the Company in writing of the User’s request. The aforementioned notification to the Company may be delivered by electronic or physical mail. If to Company by electronic mail, User shall send to legal@glancesoftware.com with copy to support@glancesoftware.com. If to Company by physical mail, User shall send to 1340 Missy Court, Hamilton, Ohio 45013.
  6. The Company reserves the right to discontinue the Service at any time without notice to User, although the Company may use reasonable means, at the sole discretion of Company and without requirement, to inform Users of any interruption to the Service.
  7. The Company reserves the right to contact any User regarding their use of the Service.
  8. The Company reserves the right to revoke a User’s access to the Service and refuse to serve any individual, with or without cause or reason, at the sole discretion of Company.

This document (and the terms herein) constitutes a legally binding agreement to which the User (you) are bound. By using the Service, You willingly and knowingly agree to the terms and conditions stated herein. This page and therefore the terms herein may be updated periodically by Company without notice to You. Users should check this page and the Company’s website (https://www.glancesoftware.com/) periodically for changes.